Read Legal terms before account access
Our Legal terms set the conditions for using the account area, checking wallet status and requesting account changes. We may ask you to complete phone verification before access, and we use the details connected to your account to match requests with the correct record. Access depends
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on local law, so your location and applicable Indonesian requirements can affect whether the service is available. The policy also explains how we handle requests linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account records without treating a payment receipt as proof of identity
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by itself. If a wallet status is unclear, keep the reference shown in your account and contact support through the policy contact route. We can then check the account step, payment record and requested change together. Please read the current Legal wording before opening an account
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or sending personal details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.