Reference

ledak788 Privacy Policy for Your Account

Our Privacy Policy shows what we collect when you open an account, use DANA or QRIS, and move between the lobby and your wallet.

Account dataWallet recordsCookie choicesAccess requests
ledak788 ledak788 Privacy Policy for Your Account
CONTACT YOUR WAY

Reach Us About Privacy Policy Requests

A clear contact route helps when you need to ask about an account record, wallet receipt or cookie choice.

Account access Ask us to explain or correct account details after phone verification.
Wallet records For a DANA, OVO, GoPay or QRIS record, include the receipt reference and date.
Policy questions Use the contact path displayed in your account to ask about cookies, retention or…
DATA CONTROL ROOM

Browse How We Handle Your Details

The Privacy Policy is designed around the actions you take: opening an account, confirming a phone number, signing in from a mobile device and checking a wallet status.

Account collection

We collect the details needed for account creation and phone verification, plus records created when you sign in or request account help. This lets us connect a request to the correct account.

Device signals

A mobile or desktop session can create technical signals such as browser type, connection details and security events. We use these signals to recognise unusual access and keep login activity tied to your account.

Cookie choices

Cookies can remember a session and store preferences that affect how the policy or account path appears. Your browser controls provide a way to remove or restrict them, though some account functions may then need to reload.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment receipt with an account status. We use the reference trail for reconciliation and support checks.

Retention periods

We keep account, security and transaction records only for the period needed for the stated service, dispute handling or duties that depend on local law. The policy contact route can explain a specific retention question.

Change requests

You can ask us to access, correct or clarify personal details through the account contact path. We may verify your identity first, then respond with the action available for that record.

Find Privacy Policy Answers Before Login

These Privacy Policy answers cover the questions we expect before an Indonesian account is opened or a wallet is connected. If your situation is different, use the contact path in your account and include only the details needed to locate your request.

It covers account details, phone verification, device signals, cookies, wallet and transaction references, retention, security activity, access requests and the ways we respond to privacy questions.

We may collect details you submit for an account, login and verification records, technical session signals, support messages and payment references connected with DANA, OVO, GoPay or QRIS.

Phone verification helps connect account access with the person opening the account and helps us investigate unusual login activity. We do not ask you to place a password or one-time code in a support message.

Yes. The Privacy Policy covers references created when DANA, QRIS, OVO, GoPay, bank transfer or virtual account activity is matched to your account, receipt status or support request.

Use the account contact path and state whether you want access, correction or clarification. Include your account identifier and avoid passwords; we may verify your identity before handling the request.

Retention depends on the type of record and the period needed for service, security, dispute handling or duties that depend on local law. Contact us about a particular record for more detail.

Yes. Your mobile browser settings can remove or restrict cookies. Some login or account preferences may not remain available after a restriction, so check the browser path before changing those settings.